If you have a I Amsterdam City Card, Museumkaart or ICOM pass you do not need to purchase a ticket online. When you visit the museum, please show your card at the counter.
Yes, each page is secured through an SSL certificate (recognisable by the ‘https://’). During handling of your payment, your data will be secured by our partner Adyen. You can find further information about secure payment and our partner Adyen on the page https://www.adyen.com/our-solution.
Once your order is paid and completed, you will receive a confirmation email within a few minutes including your e-ticket(s) as a PDF attachment or attachments. If you have still not received an email after a couple of hours (check your spam or junk folder too), please contact our Customers Services.
This is handy but not necessary. You can also show the barcode on the online ticket via a smartphone or tablet at the park entry.
6 months after the date of purchase.
Purchased tickets cannot be refunded and/or exchanged. Your ticket(s) are valid for 6 months after the date of purchase.